AI Co-Pilot

One AI Co-Pilot that knows your entire operation.

Ask anything about your operation. Get clear answers from your PMS and company data—in seconds.

Ask in everyday language
No reports or folder searches.
Clear answers with sources
Know exactly where the answer comes from.
PMS and company knowledge
Reservations, guests, properties, documents, and more.
app.hayp.io / co-pilot
AI Co-Pilot
Front Desk
Which guests are arriving after 10 p.m. today?
Three guests are arriving after 10 p.m. today. Two units still need cleaning sign-off.
ReservationsHousekeeping
Ask a question…
Use cases

Ask the questions that come up every day.

From today's arrivals to last month's revenue or a contract hidden in a folder, your team asks in everyday language and gets the answer from connected systems and approved documents.

Revenue & Performance
  • How did revenue at Musterstrasse 12 perform last month?
  • Which property needs attention and why?
Reservations & Guests
  • Which guests are arriving after 10 p.m. today?
  • Which reservations still have outstanding balances?
Property & Company Knowledge
  • Does Seestrasse 4 have an elevator?
  • Find the electricity contract for Musterstrasse 12.
Daily Operations
  • Which apartments need cleaning today?
  • Who is the emergency contact for the heating system?
How it works

Ask once. Get the answer with its source.

The AI Co-Pilot understands the question, checks the relevant PMS data and approved company knowledge, and returns a clear answer with the source.

01
Ask in everyday language

No reports, filters or training needed.

02
The relevant sources are checked

PMS data and approved documents only.

03
Receive a clear, traceable answer

With the source you can open and share.

AI Co-Pilot
AssistantFront Desk
How did revenue at Musterstrasse 12 perform last month?

Musterstrasse 12 reached 86.2% occupancy last month (ADR EUR 82, RevPAR EUR 71) — 4.1% above the same month last year.

Revenue data Last month
Where do guests park at Seestrasse 4?

Underground garage via the Seestrasse 4 entrance, code 4711. Spots 12-18 are reserved for guests.

Parking_Guide_Seestrasse.pdfOpen
Ask a question…
Answers can contain mistakes. Please review important results.
Knowledge base

Turn your documents into answers.

Upload contracts, property manuals, policies, guides, and other internal documents. Assign each item to the relevant property, unit group, or unit, so the AI Co-Pilot always uses the right information.

app.hayp.io / knowledge
Knowledge base
Documents, manuals and internal guides
New document Upload
Search documents
Filter
Musterstrasse 12
Contracts
6 documents
House rules
9 documents
Manuals
12 documents
Suppliers
15 documents
Electricity_contract_Musterstrasse12.pdf
House_rules.pdf
New document
Save
Applies to
Property: Musterstrasse 12×
Untitled document
Upload or sync documents

Contracts, manuals, policies and guides in one place.

Assign knowledge to a property, unit group, or unit

Every answer uses the information that applies to that location.

Open the original source directly from an answer

One click from the answer to the document it came from.

Assistants & rules

One Co-Pilot. The right assistant for every team.

Create dedicated assistants for Front Desk, Operations, or Management. Decide what each assistant knows, how it responds, which languages it uses, and who can access it — all from the same central knowledge base.

app.hayp.io / co-pilot / assistants
Assistants
New
Operations
Housekeeping & maintenance
Front Desk
Arrivals, guests, house info
Management
Revenue & performance
Front Desk
ActiveDefault
GeneralKnowledgeAnswer rulesAccess
Assistant name
Front Desk
Language & tone
English & German · friendly, short
Answer rules

Answer guest and front desk questions using reservation data and the approved house documents.

Never share payment details. If information is missing, say so and name the source.

Always with source No guest payment data Escalate open items
Tone & language

Choose how each assistant communicates.

Knowledge

Select which approved sources it can use.

Answer rules

Define what it may and may not answer.

Access

Control which teams can use it.

Reusable skills — such as a standard revenue summary or a check-in answer — can be shared across assistants so everyone answers the same way.

Give your team one place to ask.

See how the HAYP AI Co-Pilot can work with your PMS and company knowledge.