Portfolio Operations

One operational view across every property

Reservations, units, listings and assignments across your whole portfolio, without switching between properties.

app.hayp.io / operations
Operations overview
Live
Portfolio-wide reservations
All bookings, arrivals, departures and sources in one view.
BProperty 04Booking.comConfirmed
AProperty 11AirbnbArriving
Multi-property calendar
Every unit and stay on one shared timeline.
Property 04
Property 11
Property 22
Smart room assignment
Assign rooms automatically with less manual work.
204208211Assigned
Reservations

One operational view across every property

See reservations, arrivals, departures, revenue, properties, units and booking sources in one portfolio-wide view.

Choose a view
The same data set, shown the way your day requires it.
Arrivals today
14
Across 6 properties
Departures today
11
Across 5 properties
Revenue this period
32,567.00 €
Filtered range
Reservations
1,815
Current filter

Reservations, arrivals and revenue in one portfolio view

Monitor bookings across all properties without switching between systems or individual property views. Filter by date, property, source or unit and understand daily operations and revenue at a glance.

  • Portfolio-wide reservation list across all properties
  • Arrivals, departures and revenue in one view
  • Filter by property, unit, date range, channel or source
  • Direct jump into the reservation in your PMS
app.hayp.io / reservations
Date filter
ArrivalDepartureCreated
From10.08.2026
To31.10.2026
ColumnsFilter1 Export to Excel
Search…
Reservation ID
Arrival
Departure
Nights
Property
Unit
Revenue
Source
Status
RZXK-1042
21.08.2026
23.08.2026
2
Property A
15b (S-HR Twin)
141.30 €
Airbnb
Confirmed
LRVN-1051
05.09.2026
15.09.2026
10
Property B
406 (S-HR)
580.60 €
Booking.com
Confirmed
HNBT-1067
10.08.2026
11.08.2026
1
Property C
305 (S-HR)
50.00 €
Booking.com
Requested
SVVV-1074
01.10.2026
08.10.2026
7
Property D
5 (S-4P)
763.80 €
Booking.com
Confirmed
BVGG-1079
29.08.2026
02.09.2026
4
Property A
02 (L-HR, 4P)
244.80 €
Airbnb
Confirmed
QZEU-1088
13.08.2026
17.08.2026
4
Property E
18 (M-4P)
359.20 €
Direct
Confirmed
PELY-1091
18.08.2026
21.08.2026
3
Property B
206 (S-HR)
190.70 €
Booking.com
Confirmed
PTAD-1096
11.08.2026
14.08.2026
3
Property F
6 (S-4P)
175.60 €
Airbnb
Confirmed
1–8 of 1,815
12
Multi-Property Calendar

Every unit and every stay on one timeline

One timeline for the whole portfolio: availability and arrivals at a glance, with the booking source on every bar.

  • Every property and unit on one timeline
  • Booking source and status visible on each bar
  • Any period, from a few days to a full season
472 units · 90 reservations
07.06.26 – 20.06.26
Unit
SU
7
MO
8
TU
9
WE
10
TH
11
FR
12
SA
13
SU
14
MO
15
TU
16
WE
17
TH
18
FR
19
SA
20
Property A
Unit 8
Airbnb
Booking.com
Unit 16
Airbnb
Property B
Unit 9
Direct
Airbnb
Unit 2
Booking.com
Airbnb
Property C
Unit 5
Airbnb
Unit 6
Airbnb
Booking.com
Unit 7
Airbnb
Direct
Airbnb Booking.com Direct
Inventory & Listings

Properties, unit groups, units and connected listings

Your portfolio structure, the listings behind it and the information each level carries: Properties, unit groups and units come straight from your PMS. You keep the structure, HAYP keeps it in sync.

Portfolio structure

Property, unit group, unit: each level has its own AI information field. What you store there is inherited downwards and used by the Co-Pilot, guest portal and automated messages.

  • Properties, unit groups and units in one hierarchy
  • Taken over automatically from the connected PMS
  • Check-in info and house manual coverage at a glance
app.hayp.io / properties
Name
Company name
Property A
Sample Hospitality GmbH
Property B
Sample Hospitality GmbH
Property C
Sample Stays Ltd.
Property D
Sample Stays Ltd.
Property E
Sample City Apartments
Property F
Sample City Apartments
AI information
Property A · applies to every unit in the building
Elevator available. Parking in the garage via the side street, entrance height 1.95 m. Waste collection on Tuesdays. Emergency contact: building services.
Used by the Co-PilotGuest portalAutomated messages

Listing connections

Every Airbnb and Booking.com listing is mapped to the unit group it actually sells, so ratings, messages and knowledge land in the right place.

  • Airbnb and Booking.com listings per unit group
  • Live status per connection
  • Map available listings in a two-column picker
app.hayp.io / listings
Unit group
Airbnb
Booking.com
Live
Group 1 · 2 rooms
ABright 2-BR near metro
B2-BR apartment · self check-in
Live
Group 2 · 1 room
AModern 1-BR, city centre
B1-BR studio · central
Live
Group 3 · 2 rooms
AFamily apartment, balcony
BFamily suite · balcony
Live
Group 4 · Studio
ACompact studio, quiet yard
BStudio · quiet courtyard
Live

Listing changes & history

Added, deactivated or failing: every change to a listing is logged with time, channel and reason.

  • Automatic deactivations with error count
  • New listings per channel
  • 30 days of history in one feed
Events (30 days)
187
All channels
Auto-deactivations
42
Error driven
Newly added
61
Airbnb & Booking.com
Listing changes & history
08.07.2026
10:02
Error Booking.com
Listing automatically deactivated after 44 failed attempts
04.07.2026
13:32
Added Booking.com
New listing added and mapped to unit group
04.07.2026
10:04
Error Airbnb
Listing automatically deactivated after 3 failed attempts
Reviews

All reviews at a glance

Reviews from Airbnb, Booking.com and other platforms come together centrally. This lets you quickly see which properties are performing well and where action is needed.

  • All channels in one overview, no separate login per platform
  • Filter and search precisely by property, period and rating
  • AI summaries show which topics are mentioned most often
Reviews (30 d.)
184
All platforms
Avg. rating
4.6
Across all properties
Unanswered
12
Reply time under 24 h
Critical (3 stars or lower)
7
High priority
app.hayp.io / reviews
Reviews
Reservation
Guest
Property
Unit
Arrival
Rating
QMEDFQ-1
Anna Muster
Musterweg 1
12a (S-4P)
04.07.2026
5,0 (10,0)
BOXICC-1
Ben Beispiel
Musterweg 2
101 (L-HR 3P)
04.07.2026
4,0 (8,0)
HEFCCF-1
Clara Demo
Musterweg 3
54 (S-4P)
04.07.2026
4,0 (8,0)
PKZPRZ-1
David Fiktiv
Musterweg 4
8 (S-4P)
04.07.2026
4,0 (8,0)
ZPJSFK-1
Elena Gast
Musterweg 2
217 (S-HR Twin)
03.07.2026
4,0 (8,0)
OGKFQM-1
Sophie Anzinger
Musterweg 5
12 (L-8P)
03.07.2026
5,0 (10,0)
UMWBVJ-1
Sina Umut
Musterweg 2
205 (S-HR)
03.07.2026
5,0 (10,0)
UENSDE-1
Simon Pflug
Musterweg 1
49/5 (VS-2P)
05.07.2026
5,0 (10,0)
Smart Room Assignment

Unassigned reservations allocated automatically

Instead of sorting reservations by hand every morning, HAYP assigns them to suitable units automatically.

Smart Room Assignment
Before50 reservations without a unit
Unit 12
Unit 14
Unit 21
Unit 23
After0 reservations without a unit
Unit 12
Unit 14
Unit 21
Unit 23
Smart Room Assignment

50 reservations currently have no unit. HAYP checks availability and your assignment rules for every one of them.

OTA prepayments posted automatically

A small supporting automation: prepayments from Airbnb and Booking.com are recognised, matched to the reservation and posted in your PMS, with no exports and no double entries.

1
OTA prepayment received
EUR 420.00 · Booking.com
2
HAYP rule applied
Prepayment mapped to the payment method
3
Posted in the PMS
Reservation #48213
4
Reservation balanced
Open amount EUR 0.00

Ready to run your portfolio from one place?

We'll show you your own properties in HAYP: reservations, calendar, inventory and assignment in one session.