Frequently asked questions about HAYP
Answers to the most important questions about modules, pricing, integrations, AI and data protection. If anything is still unclear, just reach out.
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Our team usually replies within one business day or shows you HAYP directly in a live demo.
HAYP brings reservations, inventory and listings, reviews, analytics and AI capabilities such as the Copilot, agents and your own documents together in one central platform.
No. HAYP is modular. You can start with one area and add further modules at any time.
HAYP is built for hotels, serviced apartment operators and hospitality groups — from a single property to portfolios with several hundred units.
HAYP connects to PMS platforms, channel managers, booking and review platforms and other systems. You can find an overview of available connections on the Integrations page.
Onboarding usually takes just a few hours. We set up the connections and review data quality together with you.
All processing is GDPR compliant. Details on storage, processing and data processing agreements can be found in our privacy policy.
The Copilot uses your connected data as well as stored documents and knowledge sources. Answers include source references so every piece of information stays traceable.
Just get in touch. We keep developing HAYP and take sensible requirements into our product planning.
A unit is any bookable unit in your inventory — for example a room, an apartment or a flat. Module pricing is based on that number.
No. HAYP is modular. You can start with one area and add further modules later.
If something you need is missing, just get in touch. We keep developing HAYP and take sensible requirements into account in our product planning.
No. The module price for “AI & Knowledge” covers the module's features. AI tokens for the Copilot, agents and other AI features are topped up separately as credit in the platform.
Billing is monthly, based on the modules you book and the number of units. Changes to your setup are reflected in the next invoice.
No. There is no setup fee and no fixed minimum term. Billing is monthly and can be adjusted for the following month.