Multi-Property Operations

One operational view across every property

Every booking, unit and listing side by side in one portfolio view — instead of switching between properties.

Every booking in one list
Across properties, channels and open items — filtered in seconds.
One timeline for the whole portfolio
Grouped by property, with the booking source on every bar.
Assignment that runs itself
Rooms allocated automatically, prepayments posted without manual work.
Reservations

All bookings across every property, in one list

Search, filter and compare reservations from every property and channel — open items are simply a filter.

Choose a view
The same data set, shown the way your day requires it.
Reservations
1.815
Current filter
Properties
10
In one list
Channels
5
Connected
Total value
32,567.00 €
Filtered range

Every reservation, searchable and exportable

One table for the entire portfolio: arrival, nights, unit, channel and value. Filter by date, property or source and export what you need.

  • Search across properties, guests and reservation IDs
  • Column and date filters that stay where you left them
  • Excel export for accounting and owner reporting
app.hayp.io / reservations
Date filter
ArrivalDepartureCreated
From10.08.2026
To31.10.2026
ColumnsFilter1 Export to Excel
Search…
Reservation ID
Arrival
Nights
Departure
Property
Unit
Created
Channel
Gross
Status
RZXK-1042
21.08.2026
2
23.08.2026
Property A
15b (S-HR Twin)
10.08. 18:05
Airbnb
141.30 €
Confirmed
LRVN-1051
05.09.2026
10
15.09.2026
Property B
406 (S-HR)
10.08. 18:00
Booking.com
580.60 €
Confirmed
HNBT-1067
10.08.2026
1
11.08.2026
Property C
305 (S-HR)
10.08. 17:53
Booking.com
50.00 €
Requested
SVVV-1074
01.10.2026
7
08.10.2026
Property D
5 (S-4P)
10.08. 17:53
Booking.com
763.80 €
Confirmed
BVGG-1079
29.08.2026
4
02.09.2026
Property A
02 (L-HR, 4P)
10.08. 17:51
Airbnb
244.80 €
Confirmed
QZEU-1088
13.08.2026
4
17.08.2026
Property E
18 (M-4P)
10.08. 17:23
Direct
359.20 €
Confirmed
PELY-1091
18.08.2026
3
21.08.2026
Property B
206 (S-HR)
10.08. 17:16
Booking.com
190.70 €
Open
PTAD-1096
11.08.2026
3
14.08.2026
Property F
6 (S-4P)
10.08. 17:06
Airbnb
175.60 €
Confirmed
1–8 of 1,815
12
Multi-Property Calendar

Every unit and every stay on one timeline

One timeline for the whole portfolio — availability and arrivals at a glance, with the booking source on every bar.

  • Every property and unit on one timeline
  • Group by property or show all units flat
  • Booking source and status visible on each bar
  • Any period, from a few days to a full season
472 units · 90 reservations
07.06.26 – 20.06.26
Unit
SU
7
MO
8
TU
9
WE
10
TH
11
FR
12
SA
13
SU
14
MO
15
TU
16
WE
17
TH
18
FR
19
SA
20
Property A
Unit 8
Airbnb
Booking.com
Unit 16
Airbnb
Property B
Unit 9
Direct
Airbnb
Unit 2
Booking.com
Airbnb
Property C
Unit 5
Airbnb
Unit 6
Airbnb
Booking.com
Unit 7
Airbnb
Direct
Airbnb Booking.com Direct
Inventory & Listings

Properties, unit groups, units and connected listings

Your portfolio structure, the listings behind it and the information each level carries — maintained once, used everywhere.

Portfolio structure

Properties, unit groups and units come straight from your PMS. You keep the structure, HAYP keeps it in sync.

  • Properties, unit groups and units in one hierarchy
  • Taken over automatically from the connected PMS
  • Check-in info and house manual coverage at a glance
app.hayp.io / properties
Name
Company name
Property A
Sample Hospitality GmbH
Property B
Sample Hospitality GmbH
Property C
Sample Stays Ltd.
Property D
Sample Stays Ltd.
Property E
Sample City Apartments
Property F
Sample City Apartments

Listing connections

Every Airbnb and Booking.com listing is mapped to the unit group it actually sells — so ratings, messages and knowledge land in the right place.

  • Airbnb and Booking.com listings per unit group
  • Live status per connection
  • Map available listings in a two-column picker
app.hayp.io / listings
Unit group
Airbnb
Booking.com
Live
Group 1 · 2 rooms
ABright 2-BR near metro
B2-BR apartment · self check-in
Live
Group 2 · 1 room
AModern 1-BR, city centre
B1-BR studio · central
Live
Group 3 · 2 rooms
AFamily apartment, balcony
BFamily suite · balcony
Live
Group 4 · Studio
ACompact studio, quiet yard
BStudio · quiet courtyard
Live

Listing changes & history

Added, deactivated or failing: every change to a listing is logged with time, channel and reason.

  • Automatic deactivations with error count
  • New listings per channel
  • 30 days of history in one feed
Events (30 days)
187
All channels
Auto-deactivations
42
Error driven
Newly added
61
Airbnb & Booking.com
Listing changes & history
08.07.2026
10:02
Error Booking.com
Listing automatically deactivated after 44 failed attempts
04.07.2026
13:32
Added Booking.com
New listing added and mapped to unit group
04.07.2026
10:04
Error Airbnb
Listing automatically deactivated after 3 failed attempts

Information by level

Property, unit group, unit: each level has its own information field. What you store there is inherited downwards and used by messages, the guest portal and the Co-Pilot.

  • What is true for the whole building, you say once
  • Same unit type, same answers, one entry
  • The details guests ask for right before arrival

Access, parking, waste collection, caretaker: stored on the property and inherited by every unit inside it.

app.hayp.io / knowledge
Details AI
Additional information for the AI
Property A · applies to every unit in the building
Elevator available. Parking in the garage via the side street, entrance height 1.95 m. Waste collection on Tuesdays. Emergency contact: building services.
Used by the Co-PilotGuest portalAutomated messages
Smart Room Assignment

Unassigned reservations allocated automatically

Instead of sorting reservations by hand every morning, HAYP assigns them to suitable units automatically.

Smart Room Assignment
Before50 reservations without a unit
Unit 12
Unit 14
Unit 21
Unit 23
After0 reservations without a unit
Unit 12
Unit 14
Unit 21
Unit 23
Smart Room Assignment

50 reservations currently have no unit. HAYP checks availability and your assignment rules for every one of them.

OTA prepayments posted automatically

A small supporting automation: prepayments from Airbnb and Booking.com are recognised, matched to the reservation and posted in your PMS — no exports, no double entries.

1
OTA prepayment received
EUR 420.00 · Booking.com
2
HAYP rule applied
Prepayment mapped to the payment method
3
Posted in the PMS
Reservation #48213
4
Reservation balanced
Open amount EUR 0.00

Ready to run your portfolio from one place?

We'll show you your own properties in HAYP — reservations, calendar, inventory and assignment in one session.