Reviews connected
Manage guest reviews
centrally
All reviews of your properties come together in one place. Reply in minutes with the right tone - and keep a record of how your guests behaved.
1,842
Reviews
94%
Reply rate
4.7 min
Avg. reply time
app.hayp.io / reviews
Reviews
21.842ID
Guest
Property
★
QMEDFQ
Anna M.
Musterweg 1
5,0
BOXICC
Ben B.
Musterweg 2
4,0
HEFCCF
Clara D.
Musterweg 3
4,0
PKZPRZ
David F.
Musterweg 4
4,0
ZPJSFK
Elena G.
Musterweg 2
4,0
OGKFQM
Sophie A.
Musterweg 5
5,0
Reviews
All reviews at a glance
Reviews from Airbnb, Booking.com and other platforms come together centrally. This lets you quickly see which properties are performing well and where action is needed.
- All channels in one overview - no separate login per platform
- Filter and search precisely by property, period and rating
- AI summaries show which topics are mentioned most often
Reviews (30 d.)
184
All platforms
Avg. rating
4.6
Across all properties
Unanswered
12
Reply time ≤ 24 h
Critical (≤ 3★)
7
High priority
app.hayp.io / reviews
Reviews
Reservation
Guest ↓
Property
Unit
Arrival
Rating
QMEDFQ-1
Anna Muster
Musterweg 1
12a (S-4P)
04.07.2026
5,0 (10,0)
BOXICC-1
Ben Beispiel
Musterweg 2
101 (L-HR 3P)
04.07.2026
4,0 (8,0)
HEFCCF-1
Clara Demo
Musterweg 3
54 (S-4P)
04.07.2026
4,0 (8,0)
PKZPRZ-1
David Fiktiv
Musterweg 4
8 (S-4P)
04.07.2026
4,0 (8,0)
ZPJSFK-1
Elena Gast
Musterweg 2
217 (S-HR Twin)
03.07.2026
4,0 (8,0)
OGKFQM-1
Sophie Anzinger
Musterweg 5
12 (L-8P)
03.07.2026
5,0 (10,0)
UMWBVJ-1
Sina Umut
Musterweg 2
205 (S-HR)
03.07.2026
5,0 (10,0)
UENSDE-1
Simon Pflug
Musterweg 1
49/5 (VS-2P)
05.07.2026
5,0 (10,0)
AI replies
Reply in minutes - with the right tone
The AI suggests a matching reply for every review. Tone and language adapt automatically, and the finished reply goes straight to the platform - no more copy & paste.
- Replies are suggested automatically and can be adjusted in seconds
- Choose the tone - from friendly to professional - and language per guest
- Send directly back to Airbnb, Booking.com & co. without switching platforms
Reply rate
94%
Last 30 days
Avg. reply time
4.7 min
Previously: 2.3 days
Time saved
83%
Per reply
Consistency score
4.8 / 5
Tone & brand
app.hayp.io / reviews / antwort
Anna Muster
Airbnb08.07.2026 · 4.7 (9.4)
"Very clean place, great location - would love to come back!"
Tone
Friendly ▾
Language
EN ▾
Dear Anna, thank you so much for your wonderful review! We're delighted that you enjoyed the cleanliness and the location. We would love to welcome you back soon.
Brand-checkedA Send to Airbnb
Guest ratings
Guests get rated too - documented and traceable
Keep a record of how guests behaved during their stay. Public feedback and internal notes stay separate - so you instantly know who you're dealing with on the next booking attempt.
- Keep public feedback and internal notes cleanly separated
- Rate house rules, cleanliness and communication in a structured way
- See the recommendation for future stays per guest at a glance
Guest ratings (30 d.)
212
Submitted after check-out
Avg. guest score
4.8 / 5
House rules & cleanliness
Recommendation
96%
Yes share
Critical cases
4
Internal note set
app.hayp.io / gastbewertung
Ben Beispiel
Airbnb08.07.2026 · 4.0 (8.0)
Rating submitted after check-out
Public feedback
Thank you for the pleasant stay - we would love to welcome you back.
Internal note
Quiet, kept to all agreements. Please give preferred treatment on the next stay.
House rules5 / 5
Communication5 / 5
Cleanliness5 / 5
RecommendationYes
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