Aparthotels

Longer stays, clear structures

Aparthotels and serviced apartments thrive on flexible stay lengths and lean processes. HAYP keeps units, stays and communication consistent, from booking to check-out.

Aparthotels and serviced apartments

What HAYP brings together for aparthotels

Booking, unit, services and communication live in one place instead of separate systems.

stays in one calendar
Short & long
amenities, rules and services
Per unit
arrival and access information
Automatic
Why aparthotels are more complex

As stays get longer, coordination gets more complex

In aparthotels, stays, services, access and guest questions change more often than in classic hotels. HAYP connects booking, unit, rules and communication, so teams don't have to search for context across several systems.

Stays change

Extensions, rebookings and switches are the norm.

Units differ

Amenities, access and services vary per unit.

Context is scattered

PMS, calendar, documents and chats each hold part of the truth.

Typical situations in an aparthotel

Your team sees this every week

Five situations that keep coming up in daily operations and require fast, consistent information.

01

Guests extend at short notice or switch units

02

Check-in information, access codes and services differ per stay

03

Recurring questions about arrival, cleaning, amenities or extensions cost time

04

Information is scattered across PMS, calendar, emails, chats and documents

05

Teams need to give the same answer across all channels

Scattered information becomes a shared stay context.
Ask HAYP, for example

Answers from bookings, units and house knowledge

Which long-term stays are ending this month?
Which guests have extended their stay?
Which units have special access information?
Which arrivals still need check-in information today?
Which stays overlap with a rebooking?
Which services apply to this stay?
What gets better as a result

Structure, consistency and less coordination

  1. 01More overview of short and long stays

    All stay lengths sit in one view instead of separate lists.

  2. 02Consistent information on units, services and rules

    Every unit carries its own amenities and specifics with it.

  3. 03Faster replies to recurring guest questions

    Arrival, access and extension questions can be answered instantly.

  4. 04Less coordination between PMS, calendar, documents and chats

    Context sits with the stay instead of being scattered across systems.

Modules working together

How HAYP makes this possible

Inventory & unit groups

Maintain properties, unit groups and units in a structured way and keep them consistent across all channels.

Inventory & Listings
Manage stays & occupancy

Edit availability, extensions and rebookings in one calendar view.

Reservations
Digital arrival

Provide access codes, arrival information and important notes automatically per stay.

Integrations
Provide knowledge centrally

Make house rules, services, standards and property information available to team and AI in one place.

Knowledge & Data

HAYP in your own setup

In a short demo we show how HAYP works with your properties, channels and existing systems.